ICC VOICE™

Turn Employee Voice Into Culture Intelligence.

🎭 A structured workplace culture assessment that transforms employee feedback into measurable culture insights, Emotional Intelligence mapping and actionable leadership priorities.

10 Culture Dimensions | EI Mapping | Culture Quotient Score™

Confidential Employee Feedback • Culture Assessment • CQS™ • Action Roadmap
THE CORE IDEA
Instead of repeating “what employees really experience”, introduce the problem with conventional surveys.

Employee Surveys Give You Data. ICC VOICE™ Gives You Direction.

Many organisations collect employee feedback but struggle to translate survey responses into a clear picture of workplace culture.

ICC VOICE™ connects employee feedback, culture assessment and behavioural insights to help leadership understand what the numbers mean — and what to do next.

WHAT ICC VOICE™ MEASURES

A 360° View of Your Workplace Culture

ICC VOICE™ assesses the cultural factors that influence employee experience, engagement and organisational effectiveness.
Then show your 10 official Culture Dimensions visually.

THE ICC VOICE™ DIFFERENCE

This is where I would establish your unique methodology.

Three Layers. One Culture Intelligence Framework.

01 — EMPLOYEE VOICE
What are employees telling you?
Confidential employee feedback across the ICC VOICE™ culture dimensions.
02 — EI INSIGHTS
What behavioural patterns sit behind the experience?
Emotional Intelligence mapping provides an additional human-behaviour perspective.
03 — CQS™
What does the overall culture picture look like?
The Culture Quotient Score™ brings the assessment findings together into a consolidated culture measure.
Employee Voice tells us what people experience. EI adds behavioural context. CQS™ brings the cultural picture together.

CULTURE QUOTIENT SCORE™

Make Workplace Culture Measurable.

Culture Quotient Score™ (CQS™)
CQS™ is ICC’s proprietary culture measurement within the ICC VOICE™ framework. It provides leadership with a consolidated view of workplace culture based on employee feedback across the assessment dimensions.
Overall Culture Score
A consolidated view of the assessment findings.
Dimension-Level Scores
See where cultural strengths and opportunities emerge.
Benchmark Context
Understand your results against defined assessment benchmarks and relevant comparison ranges.

HOW THE ASSESSMENT WORKS

From Survey to Strategic Insight

01 — ALIGN
Understand organisational context and assessment objectives.

02 — LISTEN
Employees participate through a confidential employee feedback survey.

03 — ANALYSE
Responses are assessed across the 10 Culture Dimensions.

04 — INTERPRET
CQS™ and Emotional Intelligence insights are developed.

05 — REPORT
Leadership receives findings, recommendations and priority areas for action.

WHAT YOUR LEADERSHIP RECEIVES

More Than a Score. A Leadership Decision Tool.

Culture Assessment Report
A structured view of your workplace culture findings.
Culture Quotient Score™

Your consolidated culture measurement with dimension-level insights.

EI Mapping
Insights into behavioural and emotional patterns influencing workplace interactions.
Leadership Debrief

A guided discussion to interpret the findings in organisational context.

Action Priorities

Focused recommendations for the areas that deserve attention.

FROM INSIGHT TO ACTION

The Assessment Doesn't End With the Report.

ASSESS
Measure workplace culture.

UNDERSTAND
Interpret the patterns.

IMPROVE
Implement priority interventions.

RE-MEASURE
Track movement over time.
ICC VOICE™ is designed to help organisations move from measurement to meaningful cultural action.

WHO SHOULD USE ICC VOICE™?

Built for Organisations at Every Stage of Growth

Growing Organisations

Build the right culture as your organisation scales.

Established Organisations

Understand cultural strengths and emerging challenges.

HR & People Teams

Turn employee feedback into structured culture insights.

Leadership Teams

Make people and culture decisions using evidence rather than assumptions.

WHEN SHOULD YOU ASSESS YOUR CULTURE?

When Is the Right Time for a Workplace Culture Assessment?

A workplace culture assessment can help when your organisation is experiencing:
Employee engagement concerns
Rising attrition
Leadership changes
Rapid growth
Communication challenges
Collaboration issues
Low trust or morale
Organisational restructuring
Employee experience concerns
A need to establish a culture baseline
You don’t have to wait for culture problems to become business problems.

CONFIDENTIALITY

A Safe Space for Honest Employee Feedback

ICC VOICE™ is designed around confidentiality so employees can share their workplace experiences with greater confidence.

Results are presented through structured and aggregated insights to help leadership understand organisational patterns rather than evaluate individual employees.

Confidential Employee Feedback
Aggregated Insights
Data Privacy

Only use “100% anonymous” if your actual assessment technology and process genuinely guarantee anonymity.

CERTIFICATION

Recognition Comes After Improvement.

Organisations completing the ICC VOICE™ assessment may become eligible for ICC Workplace Culture Certification, subject to the applicable assessment and recognition criteria.

The certification recognises organisations that demonstrate a meaningful commitment to understanding, strengthening and continuously improving workplace culture.

ASSESS → UNDERSTAND → IMPROVE → RE-MEASURE → RECOGNISE

FAQ

ICC VOICE™ is a proprietary workplace culture assessment framework that helps organisations understand employee feedback across 10 Culture Dimensions using Emotional Intelligence mapping and the Culture Quotient Score™.

ICC VOICE™ assesses workplace culture across 10 Culture Dimensions designed to provide a structured view of employee experience, engagement and organisational culture.

Culture Quotient Score™ (CQS™) is ICC's proprietary consolidated culture measure within the ICC VOICE™ framework.

An employee engagement survey primarily focuses on engagement-related feedback. ICC VOICE™ takes a broader workplace culture view by combining employee feedback, culture dimensions, EI mapping and CQS™.

ICC VOICE™ uses a confidential assessment process and presents findings through structured, aggregated insights rather than individual employee evaluations.

Leadership receives the assessment report, participates in a leadership debrief and identifies priority areas for action. A follow-up pulse can subsequently be used to measure progress.

The timeline depends on organisation size, employee participation and assessment requirements. ICC confirms the assessment schedule during onboarding.
Organisations that meet the applicable ICC assessment and recognition criteria may be eligible for ICC Workplace Culture Certification.

Your Culture Is Already Speaking. Are You Listening?

Start with ICC VOICE™ and turn employee feedback into measurable culture intelligence and focused action.

About Us

If You Truly Have a Culture Worth Celebrating…

If your workplace is built on real culture, real ethics, and real leadership,
the kind that deserves to be seen, heard, and celebrated by the world –
ICC is here to take you there.

We amplify your culture with our signature offerings:

Culture Assessments & Surveys
Insightful tools that measure trust, behaviour, and workplace experience to build a stronger employer reputation.

Culture Consulting
Strategic guidance to shape and strengthen the culture you want your brand to stand for.

Culture & Behavioural Transformation Training
Transformative workshops designed to remove toxicity, rebuild trust, and help teams rediscover clarity, respect, and high-performance culture.

If you believe your organisation is ready for the world to know your story,
We are just a call or an email away.

Contact Us